GCash for Business
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How to Check Balance
Balance Not Updating
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Balance not showing: quick checks

Missing balance: what to review

GCash for Business Security Alerts FAQs Home
Clients:

If the app is temporarily unavailable, try an alternative balance inquiry option such as the USSD menu *143# (availability may vary). System advisories and maintenance can affect balance display and posting time, especially during peak periods. For business users, dashboards can show available balance and pending balance depending on transaction status.

Category:

For suspected missing funds or discrepancies, compare your available balance with your transaction history and any notifications you received. If the app is temporarily unavailable, try an alternative balance inquiry option such as the USSD menu *143# (availability may vary). If your balance is not showing, check your connection, update the app, then log out and log back in.

Date:

For suspected missing funds or discrepancies, compare your available balance with your transaction history and any notifications you received. Use the GCash app to view your current wallet balance on the main dashboard after you log in. Balance updates can be delayed after cash in, bank transfer, or other wallet activity. Refresh the app and review your transaction history.

Address:

This site provides practical steps to check your GCash balance and understand common balance display issues in the Philippines. Use the GCash app to view your current wallet balance on the main dashboard after you log in. For business users, dashboards can show available balance and pending balance depending on transaction status.

Transaction history tips

This site provides practical steps to check your GCash balance and understand common balance display issues in the Philippines. Balance updates can be delayed after cash in, bank transfer, or other wallet activity. Refresh the app and review your transaction history. Save a screenshot of the notification time and amount for reference when you review activity.

For suspected missing funds or discrepancies, compare your available balance with your transaction history and any notifications you received. Never share your OTP or PIN. If you receive an unexpected deduction alert, secure your account and verify recent transactions. If your balance is not showing, check your connection, update the app, then log out and log back in.

Balance discrepancy scenarios

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Security reminders

If your balance is not showing, check your connection, update the app, then log out and log back in. System advisories and maintenance can affect balance display and posting time, especially during peak periods. If the app is temporarily unavailable, try an alternative balance inquiry option such as the USSD menu *143# (availability may vary).

How to check your wallet balance

For business users, dashboards can show available balance and pending balance depending on transaction status. Save a screenshot of the notification time and amount for reference when you review activity. Use the GCash app to view your current wallet balance on the main dashboard after you log in.

Alternative balance inquiry options

This site provides practical steps to check your GCash balance and understand common balance display issues in the Philippines. If the app is temporarily unavailable, try an alternative balance inquiry option such as the USSD menu *143# (availability may vary). Save a screenshot of the notification time and amount for reference when you review activity.