Balance not showing: quick checks
Missing balance: what to review
Use the GCash app to view your current wallet balance on the main dashboard after you log in. This site provides practical steps to check your GCash balance and understand common balance display issues in the Philippines. Save a screenshot of the notification time and amount for reference when you review activity.
This site provides practical steps to check your GCash balance and understand common balance display issues in the Philippines. For business users, dashboards can show available balance and pending balance depending on transaction status. For suspected missing funds or discrepancies, compare your available balance with your transaction history and any notifications you received.
Save a screenshot of the notification time and amount for reference when you review activity. If your balance is not showing, check your connection, update the app, then log out and log back in. If the app is temporarily unavailable, try an alternative balance inquiry option such as the USSD menu *143# (availability may vary).
For suspected missing funds or discrepancies, compare your available balance with your transaction history and any notifications you received. This site provides practical steps to check your GCash balance and understand common balance display issues in the Philippines. Use the GCash app to view your current wallet balance on the main dashboard after you log in.

Transaction history tips
Never share your OTP or PIN. If you receive an unexpected deduction alert, secure your account and verify recent transactions. Use the GCash app to view your current wallet balance on the main dashboard after you log in. System advisories and maintenance can affect balance display and posting time, especially during peak periods.
For business users, dashboards can show available balance and pending balance depending on transaction status. Balance updates can be delayed after cash in, bank transfer, or other wallet activity. Refresh the app and review your transaction history. Never share your OTP or PIN. If you receive an unexpected deduction alert, secure your account and verify recent transactions.
Balance discrepancy scenarios
Security reminders
This site provides practical steps to check your GCash balance and understand common balance display issues in the Philippines. Balance updates can be delayed after cash in, bank transfer, or other wallet activity. Refresh the app and review your transaction history. Never share your OTP or PIN. If you receive an unexpected deduction alert, secure your account and verify recent transactions.
How to check your wallet balance
Use the GCash app to view your current wallet balance on the main dashboard after you log in. For business users, dashboards can show available balance and pending balance depending on transaction status. If the app is temporarily unavailable, try an alternative balance inquiry option such as the USSD menu *143# (availability may vary).
Alternative balance inquiry options
System advisories and maintenance can affect balance display and posting time, especially during peak periods. For business users, dashboards can show available balance and pending balance depending on transaction status. For suspected missing funds or discrepancies, compare your available balance with your transaction history and any notifications you received.
