Balance not showing: quick checks
Missing balance: what to review
This site provides practical steps to check your GCash balance and understand common balance display issues in the Philippines. System advisories and maintenance can affect balance display and posting time, especially during peak periods. Save a screenshot of the notification time and amount for reference when you review activity.
System advisories and maintenance can affect balance display and posting time, especially during peak periods. If the app is temporarily unavailable, try an alternative balance inquiry option such as the USSD menu *143# (availability may vary). For business users, dashboards can show available balance and pending balance depending on transaction status.
For business users, dashboards can show available balance and pending balance depending on transaction status. If your balance is not showing, check your connection, update the app, then log out and log back in. Balance updates can be delayed after cash in, bank transfer, or other wallet activity. Refresh the app and review your transaction history.
Balance updates can be delayed after cash in, bank transfer, or other wallet activity. Refresh the app and review your transaction history. If the app is temporarily unavailable, try an alternative balance inquiry option such as the USSD menu *143# (availability may vary). This site provides practical steps to check your GCash balance and understand common balance display issues in the Philippines.
Transaction history tips
For suspected missing funds or discrepancies, compare your available balance with your transaction history and any notifications you received. If the app is temporarily unavailable, try an alternative balance inquiry option such as the USSD menu *143# (availability may vary). Save a screenshot of the notification time and amount for reference when you review activity.
Save a screenshot of the notification time and amount for reference when you review activity. If your balance is not showing, check your connection, update the app, then log out and log back in. If the app is temporarily unavailable, try an alternative balance inquiry option such as the USSD menu *143# (availability may vary).
Balance discrepancy scenarios
Security reminders
Never share your OTP or PIN. If you receive an unexpected deduction alert, secure your account and verify recent transactions. For suspected missing funds or discrepancies, compare your available balance with your transaction history and any notifications you received. For business users, dashboards can show available balance and pending balance depending on transaction status.
How to check your wallet balance
This site provides practical steps to check your GCash balance and understand common balance display issues in the Philippines. Never share your OTP or PIN. If you receive an unexpected deduction alert, secure your account and verify recent transactions. For suspected missing funds or discrepancies, compare your available balance with your transaction history and any notifications you received.
Alternative balance inquiry options
If the app is temporarily unavailable, try an alternative balance inquiry option such as the USSD menu *143# (availability may vary). Save a screenshot of the notification time and amount for reference when you review activity. For business users, dashboards can show available balance and pending balance depending on transaction status.
